Frequently Asked Questions About Privacy at dewatogel me
Yes. You can request a full account deletion from the 'Personal Data' section in your account settings. Once submitted, we remove all personal data within seven working days, except transaction records which we retain where local law requires for three years.
Payment details are tokenised and stored only as long as your account is active. If you close your account, we delete payment tokens within 30 days. Transaction records are retained for compliance purposes where local law permits.
No, we do not sell your data. We share information only with our payment processors and fraud-detection service providers, each bound by strict confidentiality agreements. Depends on local law, we may disclose data to regulators or law enforcement if legally required.
Contact our support team immediately via email or live chat. We verify your identity using your registered email and personal details, then reset your password or update your phone number securely within two hours during business hours.
Yes. Essential cookies (login and fraud detection) stay active, but you can disable non-essential cookies in your browser settings. Our lobby still functions; you may need to log in each session if you clear all cookies.
Your account is encrypted the same way across all devices. We log your device ID and IP to detect unusual access. If we spot a new device logging in, we send a verification email to your registered address for security confirmation.
If a breach occurs, we notify affected users within 48 hours via email and in-account alert. We cooperate with local authorities and provide guidance on securing your account. Depends on local law, we may also file a formal disclosure with relevant regulators.
